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Terms and Conditions

Terms and Conditions

Welcome to Koolout. Our terms and conditions are the guiding principles that ensure a fair and secure shopping experience. By using our website, you agree to these terms, which outline the rules and expectations for both our customers and our brand. These terms are designed to protect your rights and provide transparency in our operations. Thank you for choosing Koolout for your shopping needs.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms are a legally binding agreement between you and Koolout, governing your use of our website and any purchases made through it. Please carefully review these terms as they outline the rules and guidelines for your interactions with our brand.

2. Privacy Policy

Your use of our website is also subject to our Privacy Policy, which outlines our commitment to protecting your personal information. Our Privacy Policy describes how we collect, use, and safeguard your data. We highly value your privacy and are dedicated to ensuring the security and responsible use of your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

3. Use of the Website

When using our website, you agree to adhere to the following terms:

  • You will use our website for lawful and non-commercial purposes only. This includes complying with all applicable laws and regulations.
  • If you are under 18, you must have the consent of a parent or guardian to make purchases from our website.
  • You will not engage in any activity that disrupts or interferes with the functioning of our website. This includes not attempting to gain unauthorized access or using the website for malicious purposes.

4. Product Information and Pricing

We strive to provide accurate information, descriptions, and prices of our products. However, it’s important to note that errors can occur, and we reserve the right to correct such errors. Please review the product details carefully before making a purchase.

Prices on our website may change without prior notice. The price you are charged will be the one displayed on the website at the time of purchase. This policy is in place to ensure fairness to all customers.

5. Ordering and Payment

When you place an order on our website, you are essentially making an offer to purchase the selected products. We reserve the right to accept or decline this offer. Orders may be subject to verification and security checks to protect against fraud.

We offer various payment methods, and the details will be specified during the checkout process. It’s your responsibility to ensure that the information you provide is accurate and complete.

6. Delivery

We are committed to delivering your order within the specified timeframes. However, unforeseen circumstances can sometimes cause delays beyond our control. We apologize for any inconvenience this may cause.

Delivery charges will be clearly displayed during the checkout process, allowing you to review them before finalizing your order.

7. Returns and Refunds

If you are not completely satisfied with your purchase, please refer to our Returns and Refunds Policy for detailed instructions on how to return the product and request a refund. We are dedicated to ensuring your satisfaction and will do our best to resolve any issues.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the exclusive property of Koolout and is protected by copyright and intellectual property laws. This content is provided for your personal use and is not to be reproduced, distributed, or used for commercial purposes without our explicit permission.

9. Limitation of Liability

To the fullest extent permitted by law, Koolout shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products. This includes, but is not limited to, damages caused by errors, inaccuracies, or omissions in product descriptions, pricing, or other website content.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes or legal matters related to your use of our website and services shall be settled in accordance with UK law.

11. Changes to Terms

Koolout reserves the right to amend these terms and conditions at any time. Any updates will be effective upon posting. We encourage you to review this section periodically to stay informed about any changes to these terms.

12. Contact Us

If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us at sales@koolout.co.uk. Your satisfaction and understanding are important to us, and we are here to assist you with any inquiries you may have regarding these terms and your interactions with Koolout. Thank you for choosing Koolout as your trusted clothing brand.